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MS Access Ticket System
Computer Help Desk Software
Manage And Support Your Computer Department Needs.
MS Access ticket system handles user support calls, company inventory, contacts, orders, user training, library loans. Send email, create Outlook tasks and appointments. Print timely management report information on any function of the system. We can also tailor any part of the MS Access ticket system software to suit your needs.
Flexible, effective and does the job well. Get organized now!
Works with MS Access 97/2000/2002/2003, MS Outlook
Features:
Employee tracking
Record users computer details, networks, login information
Record library loans for books
Inventory
Assign technicians to each task, record priority, date status
Record ticket problem, action taken, audit trails
Graphical overview of tasks for each technician
Add solutions to built in knowledge base with the added ability to email the solution to the user
Record common problems and open ticket calls
Record appointments and tasks from within MS Access to MS Outlook
Book courses
View graphical statistics on ticket problems by department, technician
Record orders for computer related supplies and also email suppliers
Built in contacts database
Great selection of management reports
MS Access And Fully MS Office Compatible
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Use the tracking feature to get an immediate picture of the information technology status of an employee. Details are held on their library loans, machine, hardware, software, courses, contact details etc... |
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Outlook compatibility allows you to inform the user via email of the current status of their support request |
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Choose from a selection of management reports |
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Graphical overview of helpdesk issues |
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"I've
been playing with the system and think it is a very well-designed |
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Hello, I tried your helpdesk program made with Acces97. It looks great. In your readme.txt you wrote that I could apply for the Acces2000 version. Can you please email the 2000 version. Thanks in advance. With regards Peter |
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I am willing to buy the enhanced Helpdesk with the above two features implemented in less than $200. Looking forwards to the enhanced version. Last but not least, it's a great piece of shareware. Thomas |
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Hi Paul, I've been playing with the system and think it is a very well-designed application. Thanks! IBM PC Institute IT Program Manager & Team Lead |
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You're a sweetheart Paul. I think your product is spectacular for our needs and am very much looking forward to throwing away my old Access
database in favour of yours. Thanks a big bunch. Cathy McLaren, System Administrator :-) Alberta Environment |
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Paul, I haven't seen the HelpDesk System but would like to take a look, please do send. If it's anything like your HR program, I'm sure it's top notch. Keith |
Click The Play Button To Watch The Video Demonstration
Consolidate Your Support Requests
The MS Access ticket system is suitable for a small or a
medium sized business as well as being designed to work with your existing
Microsoft Office products. A simple
solution designed to keep track of your support requests and also improve
efficiency. You can tailor the
MS Access ticket system software any way you want or I can do it for you,
saving you time, effort and reducing costs.
MS Office compatible
Works with MS Access 97, 2000, 2002, 2003
User manual and support provided
Can be tailored to your organization
Easy to use, effective and gets the job done
Source code included
Computer help desk software that supports your business needs and is simple to use
Download A Trial And Try It For Yourself
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Trial Edition For MS Access 2000,2002,2003 |
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Order The Full Version For Only $100 Instant Delivery |
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Contact: sellwindowsmedia@yahoo.com
